The importance of a good customer relationship

Originally, I intended to write about why good customer service is important to me. But so much is already available on that subject, and I don't want to bore you with regurgitated drivel anyway. I believe it's important, I enjoy experiencing it when I'm the customer, and I strive to provide it to my customers.

What I will leave you with is this:

1. Visit this respected British Business Studies Resource Centre*
2. Read the article on Customer Service
3. Ask yourself this: "does the kid in the upper right corner of the banner look like a zombie?"

What does this have to do with customer service? Nothing, but it was fun, right?


*It must be British, they spelled center incorrectly